© 2017 Spoink, All rights reserved.

Operational Hours

Monday - Friday       Saturday - Sunday
0800 - 2200 hrs        0830 - 2200 hrs

Excluding Public holidays & Valentine's day.

Delivery Hours 


Monday - Friday       Saturday - Sunday
0800 - 1200 hrs        0830 - 2200 hrs
1300 - 1700 hrs        1300 - 1700 hrs

1800 - 2200 hrs        1800 - 2200 hrs


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Service Guidelines


Loss & Liability


  • Parcels received by us are handled with extreme care irregardless of shape and size.

  • In an event whereby your parcel is lost or damaged, you would need to include the parcel's tracking ID, more details on the loss or damage, and supporting photographic evidence (for damaged items).

  • Please note that Spoink will reject any claims where damages were caused due to poor or inadequate packaging, you may refer to our packaging guidelines below.

  • Spoink's liability for any loss of or damage to delivery Items shall be limited to the value of the delivery item or SGD$100 per Delivery Item, whichever is lower.

  • Claims are to be submitted to Spoink within 10 days of order creation, or 1 week from successful delivery of order. Any claims received after this period will not be recognized.


Packaging Guidelines


  • Items Packed/Labelled inappropriately will be rejected and returned to sender for repackaging.

  • For details on how to pack your packages for delivery please refer to packaging guidelines